This statement on the processing of personal data, i.e. the statement on privacy applies to all respondents whose personal data is collected and processed in accordance with the requirements of Regulation (EU) 2016/679 of the European Parliament and the Council of 27 April 2016. on the protection of individuals in connection with the processing of personal data and on the free movement of such data and on the repeal of Directive 95/46/EC (hereinafter referred to as the Regulation) and applicable laws of the Republic of Croatia by the trading company RETRO DESIGN d.o.o., Dalmatinska ulica 22, 10360 Sesvete - Soblinec, OIB: 48522168716 (mainly: Processing manager).

 

By publishing this statement, we ensure its availability to all respondents whose data we collect, and before the data is actually collected. In this way, we ensure the lawful obtaining of your consent as a respondent for the collection and processing of your personal data.

 

PRIVACY STATEMENT

 

This Data Privacy Statement applies to websites www.retrodesign.hr  managed by the company RETRO DESIGN d.o.o., Dalmatinska ulica 22, 10360 Sesvete – Soblinec, OIB: 48522168716 as the manager of personal data processing (hereinafter: Manager of processing).

 

Retro design respects your privacy and bases its websites on technologies that provide a better and safer online experience.

 

The statement on the protection of data privacy (hereinafter: Statement) governs the way of handling your personal data that is collected and processed when you visit the website and the use of cookies on the website www.retrodesign.hr  (below: Internet page).

 

With this statement, we undertake to protect the privacy of users/customers and visitors to our website and the security of personal data available to us through the above-mentioned website.

 

By using this website, you agree to the method of data collection and processing described in this statement and to the storage and access of cookies on your device.

 

WHO ARE WE?

We are a company that sells furniture.

 

You can contact us in several ways:

• By sending an email to the address info@retrodesign.hr
• By calling the phone number +385 1 3464 790 I +385 99 8445 838
• By sending mail to RETRO DESIGN d.o.o., Dalmatinska ulica 22, 10360 Sesvete – Soblinec

 

WHAT IS PERSONAL DATA AND WHAT PERSONAL DATA DO WE COLLECT?

Personal data are all data relating to an individual whose identity has been determined or can be determined (the respondent), i.e. a person who can be identified directly or indirectly, especially with the help of data such as name and surname, identification number, location data , network identifier or with the help of one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that individual.

 

In order to be able to provide our services, we must collect certain personal data. We undertake to collect only data that is necessary to achieve the purpose and at the same time does not endanger your privacy.

In case of using data for marketing or other purposes that do not have a legal basis or do not enter into our legitimate interest, we will ask for your additional written consent.

 

We collect personal data only when you make it available to us yourself (e.g. during registration, by filling out forms or by sending an electronic mail, when ordering products or services), whereby you agree or give your consent to their use.

 

The company will not forward personal data without your prior consent, except:

• external contractors who process data only on behalf, for the account, under the direction and supervision of the Company
• state authorities on the basis of their reasoned written request for the purpose of carrying out a certain procedure

We have taken all appropriate technical and organizational measures aimed at protecting your personal data. All measures are regularly checked and adapted to current technology and regulations. If your personal data were to be breached, and which breach could pose a great risk to your rights, we will notify you of this in accordance with applicable regulations. Please note that you yourself are obliged to take care of your personal data in such a way that you store your user data and/or passwords safely and keep them secret.

 

Depending on how and for what reason you contact us, we may collect the following data:

• Name and surname
• Email address
• Year of birth (so that we know if you are over 16 years old and thus legally able to give your consent for the processing of personal data or we need the consent of the holder of parental responsibility)
• Address for delivery of ordered or won products
• Mobile number or landline number
• IP address

• financial information – including credit or debit card information or other payment-related information (if you collect it)

 

The personal data we collect will be used for the purpose of performing our service or business cooperation with you, so we collect your personal data in the event that you create an account on our web shop, order through our web shop, log in to an account on our website, add products to Your shopping cart on our website, you connect with us via social networks. In order to be able to provide you with our services, we need your personal data. If we intend to use your personal data for other purposes, we will first ask for your consent.

 

We collect and process your personal data so that we can deliver products ordered from our web shop, carry out financial transactions for purchased products, prevent unauthorized activity, contact you with messages that are related to our business cooperation, and are not of a marketing nature for which we must have Your special permission. We also need your personal information to enable you to share content from our website on your social media accounts.

 

You can use our website without revealing your personal data. You are not obliged to provide us with your personal data as a condition of using the site, unless it is necessary to provide you with a service or enable the use of our product in accordance with your request. When you use our website, we may store data for various security reasons. Such information may include the name of your Internet service provider, the website through which you connected to our site, the websites you visited from our site, and your IP address. These data could lead to your identification, but we do not use them for that. From time to time we use the data for statistical purposes, but at the same time we maintain the anonymity of each user so that person cannot be identified.

 

It is forbidden to process the data of users who are under 16 years of age without the consent of their parents/guardians. If there is data processing of persons under the age of 16, we will stop said data processing as soon as we become aware of it.

 

The personal data we collect during our business relationship with other companies are the first and last name, e-mail address and phone number of the person we work with within the said company.

 

For the purposes of the online store, we collect and process your identification and contact data, as well as financial data, including credit or debit card data or other data related to payment in the case of payment via Internet banking or in the case of payment by general money order at the post office, bank or Financial agency.

 

We will share the invoices we issued for the goods you ordered with our accounting department, which also respects all technical and organizational measures for the protection of personal data.

 

Payment is made by general money order at the post office, bank or financial agency, Internet banking, Paypal or cash on delivery (cash on delivery). You can find other details related to Payment on our website at the following link

 

We will also share your identification and contact information (name and surname, delivery address, phone number) with our partner delivery service DPD or DHL (in the case of ordering products from our online store), in order to ensure the delivery of the ordered products. If you have given your consent, we will keep your data until you withdraw your consent, otherwise your personal data will be deleted after you have received the ordered products and the legal deadlines for complaints and returns have expired.

 

HOW LONG DO WE KEEP YOUR PERSONAL DATA?

We process and store your personal data during the duration of our business relationship and store it for a period of one year from the day it ends, except in the case of earlier withdrawal of your consent in relation to some of the data for which we have no legal or contractual basis, i.e. legitimate interest.

Collected data is deleted after the termination of the purpose for which it was collected, i.e. the termination of the contractual relationship, and the data collected due to processing based on a legal basis will be kept in accordance with time limits according to legal provisions (e.g. Accounting Act). If you have given us your consent to collect personal data, we will process your personal data until you withdraw your consent. If after giving your consent you change your mind, you can withdraw your consent for us to contact you, for continued collection, use or disclosure of your data, at any time by contacting us at info@retrodesign.hr

We will carefully store all data in our internal databases and our internal servers and will not pass it on without your prior consent, unless it is necessary to provide you with the service you have requested from us or we are required to do so based on legal regulations.

 

HOW DO WE USE YOUR PERSONAL DATA?

When you buy something from our store, as part of the buying and selling process, we collect the personal information you provide us, such as your name, address and email address. When you browse our store, we also automatically receive your computer's Internet Protocol (IP) address to provide information that helps us learn more about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other news.

We collect, use, process and store the personal data you have entrusted to us in accordance with European regulations on the protection of personal data and the laws of the Republic of Croatia. We will make sure that the processed data is accurate and up-to-date and that it is kept for no longer than the stipulated storage period. We undertake not to ask irrelevant and unnecessary questions. The information you make available to us will only be used for the purpose for which it was collected.

 

IN WHICH CASE DO WE USE YOUR DATA FOR MARKETING ACTIVITIES?

If you want to receive notifications from our offer by e-mail, you need to register at Newsletter. When filling out the application form, it is necessary to fill in the marked fields and enter the e-mail address to which you want to receive the Newsletter. We will send information about changes related to our business and relationship with the client, as a user of our services, to the email address you provide. You can unsubscribe from our Newsletter at any time in accordance with the instructions you will receive by e-mail after registration, as well as in every Newsletter. Unsubscribing from the Newsletter is as simple as signing up for the Newsletter.

 

SHARING OF PERSONAL DATA

We will pass on your personal data to third parties only if we have your consent, it is to fulfill our legal obligations or sharing is necessary to protect your interests or perform the service you have requested from us. Every third party is obliged to keep your data and use it only to fulfill contractual obligations or act on our behalf. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for transactions related to your purchase. For these providers, we recommend that you read their privacy policies to understand how your personal data will be processed by these providers.

 

OUR PARTNERS
We do not process all personal data independently, but also use the help of our partners:

DPD and UPS delivery services

and who act on our orders and instructions and with appropriate technical and organizational measures ensure that the processing of your data is carried out in accordance with the applicable legal regulations. Your personal data will not be used by our partners for their own or promotional purposes, nor will they be forwarded to third parties.

 

DATA PROCESSING FOR WHICH WE DO NOT NEED YOUR SPECIFIC CONSENT

GENERAL CONTACT FORM

When sending the contact form, your personal data specified in the contact form (name and e-mail address, content of the text you sent us - if it contains personal data) is processed for the purpose of answering your inquiry. The basis of the processing is our legitimate interest - providing an answer to your inquiry. The above data is stored for a maximum period of 12 months.

 

WHAT ARE YOUR RIGHTS AS THE OWNER OF PERSONAL DATA?

• Right of access - you have the right to request a copy of all your data that we process
  • Right to rectification – you have the right to request the correction of your data that we process, if the data is incorrect
  • The right to be forgotten - in certain circumstances, you can request the deletion of your data from our records
  • The right to limit processing – when certain conditions are used in the processing of your data, you have the right to limit such data processing
  • Right to data transfer – You have the right to transfer your data, which we process, to another organization
  • Right to object - You have the right to object to certain types of processing of your personal data (e.g. direct marketing).
  • The right to refuse automatic data processing, including profiling – You have the right to oppose the legal effects of automatic processing of your personal data
  • Right to legal action – In the event that we refuse to comply with the right of access, a reason will be given for the refusal. You can complain to the supervisory authority (Personal Data Protection Agency) or directly to us using the contact details:

If you wish to exercise any of the above rights, please contact us via email, postal address or one of the phone numbers listed in the CONTACT INFORMATION at the bottom of this Statement.

 

SECURITY

Your personal data is protected by measures that ensure an adequate level of personal data protection in accordance with the obligations arising from the General Data Protection Regulation 2016/679 (GDPR) and other applicable laws related to the protection of personal data.

The controller uses technical and organizational security measures to protect your data from manipulation, loss, threats or access by unauthorized persons. Any personal data that you have made available to us will be encrypted during transmission in order to avoid data misuse by third parties. Our security measures are continuously improved in line with technological development.

To copy data to another organization, you can request a copy of the data in a common machine-readable format. If you would like to do this, please use our contact details above.

 

SHOPIFY

Our store is hosted on the Shopify Inc. platform. They provide us with an online e-commerce platform that enables us to sell our products and services to you. Your data is stored through Shopify's data storage, databases and the general Shopify application. Your data is stored on a secure server behind a firewall. Payment If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card information. They are encrypted according to the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is only stored for as long as necessary to complete your purchase transaction. Once this is complete, information about your purchase transaction is deleted. All direct payment gateways adhere to the standards set by PCI-DSS and are governed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure processing of credit card information by our store and its service providers. For more information, you may want to read Shopify's Terms of Service (https://www.shopify.com/legal/terms) or the Privacy Statement (https://www.shopify.com/legal/privacy)."

 

CHANGES TO THIS PRIVACY POLICY

We reserve the right to change this privacy policy at any time, so please review it regularly. Changes and clarifications take effect immediately after their publication on the website. If we make material changes to this policy, we will notify you here that it has been updated so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.

 

RIGHT TO SUBMIT AN OBJECT

You have the right to file a complaint at any time, stating the reasons for the complaint. In the event of an objection, we will notify you if our legitimate interests exceed your stated reasons, and if we believe that our legitimate interest as a data controller exceeds your special interests, we will continue to process your personal data, otherwise we are no longer authorized to process said data in the purpose for which it was processed.

 

If you believe that we are processing your personal data in violation of the applicable Croatian or European regulations on the protection of personal data and that we have thereby violated your rights, please inform us so that we can react in a timely manner. In any case, you also have the right to submit a complaint to the Agency for the Protection of Personal Data, that is, to a supervisory authority within the European Union.

 

PERSONAL DATA PROTECTION OFFICER

We have appointed a Personal Data Protection Officer whom the customer/user can contact via e-mail address: info@retrodesign.hr  or to the merchant's postal address, Dalmatinska 22, 10360 Soblinec.

 

COOKIES

Here is a list of cookies we use. We have listed them here so you can choose whether or not to opt out of cookies.

According to the source we use
 first-party cookies - cookies that come from our site, which cookies can be permanent or temporary -
in this way, we can save data that will be used again during the next visit to our website
page) i
 third-party cookies - for the purpose of obtaining statistical data on visits and how the site is used and which
they come from advertisements on other Internet sites - in this way, the use of the Internet for marketing purposes is monitored
purposes - eg Facebook - we have no access to or control over these cookies. You should consult with
respective privacy policies of those third parties. If you are in the European Union you can
learn more about how third parties use these types of cookies at the following link:
http://www.youronlinechoices.eu/ .
According to the duration, cookies can be
 temporary (Session cookies) - they are automatically deleted when you close the Internet browser. Their purpose
of use is to enable access to content and enable commenting (things you have to do when
log in with your data on the website). These cookies are removed from your device immediately after
closing the Internet browser, i.e. they are stored only during the visit to the Internet page and
 persistent cookies - they remain on your device even after closing the internet browser. These
cookies remain in your browser until they expire or until you delete them manually. We use perms
cookies in order to better understand the user's habits so that we can improve the Internet

page according to your habits. The information we collect in this way is anonymous - we don't see it
your individual data, and the collected data is used exclusively for statistical purposes.
According to functionality, cookies can be
 necessary - cookies that are necessary for the operation of our website and the use of features and services.
For example, they enable website navigation and the ability to log into secure areas.
By using this website, you automatically give your consent to the use of necessary cookies without which
the website cannot function
 Performance cookies collect information about how visitors use our site
website, for example, which parts of the site visitors visit most often. These cookies do not
collect information that identifies the visitor. All information collected by these cookies is
anonymous. They are used only to improve the functioning of this website
 functional cookies enable our website to remember the selections and adjustments you have made
made during the visit and provide enhanced personal features. For example, remembering changes
language settings or currency preferences. They may also be used to enable third parties
parties to provide social sharing tools and remember your preferred sharing services
 marketing cookies are used to track visitors through the website. The intention is to show
ads that are relevant and interesting for an individual user
More about necessary cookies (cookies that are necessary for the site to function)
 ASP.NET_SessionId
 Cookies named ASP.NET_SessionId only contain a reference to the session stored on the web
server. No data is stored in the user's browser and this cookie can
can only be used on the current website.
 First-party cookies - This website
 Session cookie
 Session.Identifier
 Cookies with the name Session.Identifier only contain a reference to the session stored on the web
server. No data is stored in the user's browser and this cookie can
can only be used on the current website.
 First-party cookies - This website
 Session / Permanent cookie
 Prima:Customer
 Cookies named Prima:Customer contain basic information about the current user
logged into the system. The data is stored on the user's browser.
 First-party cookies - This website
 Session / Permanent cookie (lasts until the user logs out of the system or 20 minutes of inactivity)
 Before: Card
 Cookies with the name Prima:Cart contain information about the contents of your shopping cart. The data is stored
on the user's browser.
 First-party cookies - This website
 Permanent cookie (lasts 30 days)
 Prima:Cart:Info
 Cookies with the name Prima:Cart:Info contain information about the selected additional options of yours
baskets. The data is stored on the user's browser.
 First-party cookies - This website
 Permanent cookie (lasts 30 days)

Settings

 Before: cookieNote
 A cookie used as a sign that the browser user is aware of the fact that
pages use cookies.
 First-party cookies - This website
 Permanent cookie (lasts 10 years)
 GDPR Status
 A cookie used to remember user settings - accepting the use of all cookies on
this website. This cookie only knows your last cookie settings and does not reflect them
the current state of cookies in your browser.
 First-party cookies - This website
 Session / Permanent cookie (if you do not accept all cookies then it is a Session cookie, otherwise it is
Permanent cookie with a duration of 1 year)

Statistics
 _gid, _ga, _gat
 Cookies used for the purpose of the Google Analytics service
 First-party cookies - This website
 Persistent cookie
 fr
 Cookies used for the purpose of the Facebook Pixel service
 Third party cookies -  facebook.com
 Persistent cookie

The types of cookies we use can be found at the following link:
https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
The Merchant's website uses Google Analytics, i.e. the usage analysis service it provides
Google, Inc. and for this purpose Google Analytics uses cookies. Your data, including the IP address is in
they are transmitted in anonymous form by Google, which stores the data on servers in the United States
States.

 

Everything stated in the privacy statement applies to all countries to which we sell.

 

CONTACT INFORMATION

Processing manager:

RETRO DESIGN d.o.o., Dalmatinska ulica 22, 10360 Sesvete – Soblinec

https://retrodesign.shop

E-mail: info@retrodesign.hr

Phone numbers: +385 1 3464 790 I +385 99 8445 838